At Boise Vape and Glass, we strive to provide you with the best shopping experience for hemp and CBD products. We also understand that sometimes you need to return or exchange one of our products, perhaps for a different size or style, maybe because your product is defective, or other reasons.
For clothing and accessories: Just bring in the item with original receipt within a week of purchase date and we will refund your purchase 100% by the method you used to buy (cash for cash, credit reversal on credit or debit cards). We can also exchange your item for a similar item or provide you a mix of return and in-store credit. Items must be returned in saleable condition for refund or exchange at the sole discretion of Boise Hemp World. Items returned later than one week from purchase date are only eligible for replacement, not refund.
For CBD topicals and edibles: We cannot issue refunds or exchanges for any CBD topicals or edibles whose packages have been opened. Unopened packages with receipt returned within one week of purchase are subject to the same refund and replacement policy as clothing and accessories.
For glass and paper products: No refunds or exchanges allowed.